Delivery & Shipping
Valentine Aura Luxe offers delivery within Kenya through trusted delivery and courier partners to ensure your order reaches you safely and promptly.
Nairobi & Nearby Areas
We offer delivery within Nairobi and nearby areas.
- Delivery fees are confirmed after your order is placed based on your exact location.
- Orders are usually processed within 24 hours after confirmation.
- Same-day delivery may be available for selected Nairobi locations.
- For some Nairobi locations, delivery through our riders may take as little as 2 hours depending on distance, traffic, and order time.
- Nearby locations outside Nairobi may attract additional delivery charges.
Valentine Aura Luxe primarily works with trusted riders and courier partners for faster, safer, and more reliable delivery. However, if you have a preferred delivery method or parcel service, we can also help arrange it upon request where possible.
CBD Pickup (By Arrangement)
Pickup is available at:
Platinum Plaza, Nairobi CBD
3rd Floor, Shop S305
- Kindly confirm product availability before pickup.
- Pickup details are shared after order confirmation.
- Pickup is arranged via WhatsApp communication.
Outside Nairobi Delivery
We deliver countrywide through trusted courier and parcel partners.
Nearby Outside Nairobi
Includes areas such as:
- Rongai
- Ruiru
- Syokimau
- Ruaka
- Juja
- Kitengela
Far Outside Nairobi
Includes farther locations such as:
- Limuru
- Thika
- Kamulu
- Ngong outskirts
- Delivery fees are confirmed based on your location and courier charges.
- Estimated delivery timeline is usually 1–3 working days depending on your location.
Important Note
- Please ensure your phone number and delivery location are accurate when placing your order.
- Our support team may contact you via WhatsApp or phone call to confirm delivery details.
- We are not responsible for delays caused by incorrect contact or location information.
- Delivery timelines may vary slightly during weekends, holidays, or high-order periods.
For delivery inquiries, kindly contact us via WhatsApp or email.