Delivery & Shipping

Valentine Aura Luxe offers delivery within Kenya. We partner with trusted logistics providers to ensure your order reaches you safely and promptly.

Nairobi & Environs Delivery (KSh 300–700)

• Delivery within Nairobi and nearby areas ranges between KSh 300–700, depending on your location and distance from our dispatch point.
• The exact delivery fee is calculated based on your location and confirmed after your order is placed.
• Orders are processed promptly after confirmation, with dispatch typically within 24 hours, depending on product availability and order time.

CBD Pickup (By Arrangement)

Pickup available at Platinum Plaza, Nairobi CBD (3rd floor, Shop S305). Delivery available countrywide.

Kindly confirm product availability before pickup to ensure your items are ready.

Pickup details will be shared after order confirmation.

Outside Nairobi

We deliver outside Nairobi via trusted courier partners.

Delivery fees depend on your location and will be confirmed after your order is placed.

Estimated delivery time is 1–3 working days, depending on your location.

Important Notes

• Please ensure your delivery details (phone number and location) are accurate
• We are not responsible for delays caused by incorrect delivery information.
• In rare cases of delay, our support team will keep you informed
• Once your order is dispatched, you will receive delivery details via WhatsApp or SMS where applicable.

For questions regarding delivery, please contact us via WhatsApp or email.