Valentine Aura Luxe operates the website www.valentineauraluxe.com.
Last updated: January 2026
Valentine Aura Luxe (“we”, “our”, “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.valentineauraluxe.com.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and purchase details
Payment Information
Payments on our website are processed securely by Paystack.
We do not store or have access to your card or mobile money details.
Paystack may collect:
- Payment method details
- Transaction reference
- Payment status
(Subject to Paystack’s own privacy policy.)
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order or inquiries
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory requirements
- Prevent fraud and unauthorized transactions
3. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Improve site functionality
- Analyze traffic and user behavior
You can choose to disable cookies in your browser settings, though some features of the site may not function properly.
4. Sharing Your Information
We only share your information with trusted third parties when necessary, including:
- Payment processors (Paystack)
- Delivery and logistics partners
- Website and analytics tools (e.g. Google Analytics, Google Search Console)
We do not sell or rent your personal information to third parties.
5. Data Security
We take reasonable technical and organizational measures to protect your personal data, including:
- Secure website encryption (SSL)
- Trusted payment gateways
- Limited access to sensitive information
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Opt out of marketing communications
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Valentine Aura Luxe does not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Valentine Aura Luxe
📍 Kenya
📧 Email: info@valentineauraluxe.com
💬 WhatsApp support available